I have had chronic neck/upper back/shoulder pain for almost 2 years. I've tried everything: MDs, Chiropractors, massage, Physical Therapy, all types of medicines, Osteopathic Manipulation, and even acupuncture (at a different location). About a week ago, my condition flared up even worse than usual. Typically that resolves itself, but it takes a month or so. Dr. Li cured it in one session. Not only did she get rid of the flare up, but I felt better after seeing her than I had in two years. She diagnosed my problem quickly and effectively, and even gave me a free cupping session, which was new to me and very effective. She was professional and friendly, as was Lisa at the front desk. I will be returning there often and highly recommend it to anybody. And for anybody wondering how the "community" aspect works, it's not an issue. People are very quiet, keep to themselves, and respectful. It makes the treatments very affordable and is a great concept!